Refund Policy
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Deposits are non-refundable if cancelled. However, deposits can be held if the appointment is re-scheduled within 4 weeks from the cancellation date.
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All deposits are non-refundable and non-transferable.
Cancellation Policy
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Cancellations made 24 hours prior to booked appointment is considered late, and will result to the appointment being cancelled. Deposits are non-transferable and non-refundable.
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Rescheduling requests made 24 hours prior to booked appointment is considered late and will result to the appointment being cancelled. Deposits remain non-transferable and non-refundable.
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To reschedule, please provide more than 24 hours notice from the time of your booked appointment. Your deposit will be held for rescheduling within 4 weeks of the original appointment. For assistance, please contact us at +61450611356 or email hello@canberraearclinic.com.au."